Xooma Policies
Guarantee
Products purchased from Xooma Worldwide are backed by a 30 day money back guarantee. We will gladly assist you with any purchase or product-related need.
Return Policy
To return a Xooma product, call Customer Service toll free at 1-888-865-6687 and request a Return Merchandise Authorization (RMA). You will receive instructions for returning your unused product. In addition, your Customer Service agent will explain both the return and refund process to you at that time.
Refund Policy
If you are not satisfied with your direct purchase from Xooma, we will refund the product price, less shipping and processing.
Shipping and Processing
U.S.: Shipping and processing rates for packages shipped to a U.S. zip code start at $5.99 (US).
Canada: Shipping and processing rates for packages shipped from our distribution center in the US to Canada start at $6.99 (US).
International: Shipping and processing rates for packages shipped from our distribution center in the US to countries outside the U.S. & Canada start at $9.99 (US).
Cancel Autoship
To cancel your autoship, please send an email to [email protected] with your Name and Xooma ID # requesting that your autoship be canceled. You are still a member of Xooma and able to order at anytime.
Xooma Customer Service
Xooma Customer Service (888) 865-6687 Email at [email protected]
Customer Service Hours: 8:30 AM to 5:00 PM EST (Monday through Friday)
Guarantee
Products purchased from Xooma Worldwide are backed by a 30 day money back guarantee. We will gladly assist you with any purchase or product-related need.
Return Policy
To return a Xooma product, call Customer Service toll free at 1-888-865-6687 and request a Return Merchandise Authorization (RMA). You will receive instructions for returning your unused product. In addition, your Customer Service agent will explain both the return and refund process to you at that time.
Refund Policy
If you are not satisfied with your direct purchase from Xooma, we will refund the product price, less shipping and processing.
Shipping and Processing
U.S.: Shipping and processing rates for packages shipped to a U.S. zip code start at $5.99 (US).
Canada: Shipping and processing rates for packages shipped from our distribution center in the US to Canada start at $6.99 (US).
International: Shipping and processing rates for packages shipped from our distribution center in the US to countries outside the U.S. & Canada start at $9.99 (US).
Cancel Autoship
To cancel your autoship, please send an email to [email protected] with your Name and Xooma ID # requesting that your autoship be canceled. You are still a member of Xooma and able to order at anytime.
Xooma Customer Service
Xooma Customer Service (888) 865-6687 Email at [email protected]
Customer Service Hours: 8:30 AM to 5:00 PM EST (Monday through Friday)
